20-30W Selectable LED Troffer Retrofit Kit 14RTFD202530W27-3545K

30 Days Standard Return Policy

At Lighting of Tomorrow, our goal is to ensure your complete satisfaction with your purchase. If are you not 100% satisfied with your purchase, you can return your order to us within 30 days of purchase date for return. 

You have the option of exchanging the items(s) or receiving a refund for the full amount of the items if meets the conditions below. Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Please allow 7-10 days for credit to appear on your credit card statement. If payment was made by check, the refund check will be issued after 10 business days from receiving the order back.

Please read all conditions below. If conditions are not met, Lighting of Tomorrow reserves the right to refuse the return. 

Shipping & Returns

 Returns

1. You have 30 days to return an item from the date you ordered it.
2. To be eligible for a return, your item must be unused and in the same condition that you received it.
3. Your item must be in the original packaging.
4. Contact us prior to sending back your item so that we can issue you a RMA (Return Merchandise Authorization)

Refunds

1. Once we receive your item, we will inspect it and notify you that we have received your returned item.
2. We will immediately notify you on the status of your refund after inspecting the item.
3. If your return is approved, we will initiate a refund to your credit card (or original method of payment)
4. All Returns are subject to a 15% Restocking Fee.

Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. We recommend a carrier such as USPS Priority, FedEx, or UPS as it can be traced. Shipping costs are non­-refundable. 

Shipping

1. We offer FREE SHIPPING on any order over $1000.00 being shipped within the Continental USA. 
2. International Orders are shipped out via UPS or USPS Priority Mail (Fee will be automatically calculated at Checkout)
3. Most orders are shipped out within 24 Hours.
4. Once your order is shipped out, we will email you the Tracking Information.